Fujikura equipment return
Open a FUJIKURA service ticket through the online form by selecting the service needed (periodic service/repair) and the nature of the problem encountered.
VIAVI equipment return
Open a VIAVI service ticket through the online form by selecting the service needed (calibration/repair) and the nature of the problem encountered.
Hotline
May they be technical or may they concern the way to use the equipment, our technicians are here
during our opening hours to fully answer all your questions. Our After Sales hotline is also
available from monday to friday between 9AM and 5PM (dial: 00 33 1 45 38 35 94).
FAQ
You are facing a problem with your Fujikura fusion splicer or your VIAVI OTDR, the solution may be in our FAQ.
ITOCHU France official service center of Fujikura's fusion splicer and VIAVI's OTDR
ITOCHU France makes it a point of honour to supply more than dedicated fiber optic products. As a
matter of fact, since the creation of the after sales service in 1993 we do our best to be closer to our
customer.
Trully partners with our supplier, we are your privilege contact between the manufacturer and the
way your are using your equipment.
In order to symbolise the closing relationship we would like to provide you, we insure the after sale
services on our whole range of product in France.
For example, the intervention on FUJIKURA fiber optic fusion splicer are realized in our office in
Paris.
Sole Agent of FUJIKURA in France, our technicians are the only ones authorized and qualified to
operate on your FUJIKURA’s products and that is since the creation of our service in 1993.
In 2022 we are pleased to provide a new service for your fiber test equipment by being able to calibrate your VIAVI Solutions OTDRs in our Paris office.
